Month-Long DoE Website Outage Disrupts Delhi Govt Schools, Leaves Parents, Teachers in the Dark

The Directorate of Education (DoE) website in New Delhi has remained offline for nearly a month, triggering widespread administrative disruptions across government schools and drawing sharp frustration from parents and educators over the absence of clear official communication.

The prolonged outage has affected routine school operations, particularly processes that rely on digital access. Schools have faced difficulties in maintaining attendance records, a task increasingly integrated into online systems. Communication channels between the department and institutions have also been strained, complicating the dissemination of circulars, notices and operational directives.

The disruption has been especially significant in the context of nursery admissions, a period when parents depend heavily on online platforms for information, documentation and procedural updates. With the portal inaccessible, many families have been left uncertain about timelines and requirements, intensifying anxiety during an already competitive admission cycle.

Teachers and school administrators say the lack of updates or timelines for restoration has added to operational confusion, forcing reliance on informal workarounds. The episode has renewed concerns about the resilience of digital infrastructure in public education systems, particularly as governance and school management processes become increasingly dependent on online platforms.